We have had electrical problems from the date of delivery with the recliner. Wires are green, yellow, orange and grey. I have a short video on this blog that will illustrate how to drop the motor completely- allowing the footrest to close. The connector is round with 4 pins. You gave me the courage to turn over the sofa and see what was going on. So far that side of the couch is still working. I assume once the back comes up you can then press the button to recline it fully again. As long as it is working when reclining you’ll be OK, but I’m afraid it will malfunction in the near future. Sounds like a bolt that connects the mechanics to the frame. Unless you’re really a hands on person, it may be best to schedule a service call with the retailer’s technician. Starting from electrical components to its powerful functions, power recliners have many more advantages than manual ones. Change ), You are commenting using your Twitter account. It’s a pretty easy thing to do and there are many YouTube videos that will show you how to do it. Terry, Hi There! If it is not, then your motor is not getting power. The grease on the switches may do the trick. Thank you for your fast and accurate reply! It’s definitely the motor. Could I replace an 8-pin controller with a 5-pin one? The SoCozi™ collection from Southern Motion provides the comfort and benefits of a professional massage chair in a style that fits your life. I have a similar problem where the clicking comes from the motherboard adjacent to the arm control buttons. This seemed to help so far but I’m not confident in this. Southern Motion Furniture ranks 404 of 1493 in Furniture and Decor category. If the mechanism (scissor arms) are bent, they will need to be replaced. That being said, there are plenty more that we have not touched upon. I’m getting the lights on the cup holder and the head rest to work but it is not reclining. Thank you so much for sharing your knowledge. Works great after fixing the wires. The right side of the sofa won’t work. I thought the worse (motor) but start with the simple stuff . The motor cannot be repaired with parts- it will need to be replaced if it is the problem. I will continue to look for replacement micros I guess. The power function quit working two days after the warranty expired so the retailer and the manufacturer will not do anything to remedy the situation. Bad transformer. 290012-01 with a production date of 2007 PissedConsumer1108199. My recliner is stuck in the closed position. I attached a multimeter between each actuator lead and the negative power supply lead and it seems a constant 26V is connected to the actuator. The other side I did not clean out and it has failed again. Saved a bundle, I am sure. There are some that are close but not exact. I checked all the connectors on the cord from the chair to the outlet, I unplugged it for 2 minutes. Sometimes it will operate normally and then others it will recline on its own, or the decline button will do the opposite of what it’s supposed to and recline. Southern Motion is represented by many independent retailers throughout the US, Canada, and Mexico. There are recliners by La-Z-Boy that use the power option and also work like a rocking chair or rocker. Not sure what else to try. By the way it is no longer under warranty. Warranties will not cover pet damage. We purchased a power reclining sofa and two power recliners. If not, can you send me a picture of the control? We’ve ordered a power reclining sofa and love seat. Rights Reserved, You Are About to Contact PissedConsumer.com, Southern Motion Furniture - Fabric started peeling after 3 years, I have read and agree to the Pissed Consumer. I believe this caused the hand control to fail. Checking the motor should be last. If your recliner is not plugged into a surge protector, the transformer may have been damaged due to a power surge or electrical storm. On the other side of the couch it’s the exact opposite. Do I need a transformer and cord for each of these? I have a similar issue. You can get these for a very reasonable (less than $40) price on Amazon.com. Leather Garbage. The grease didn’t help. Swivel Gliders; Hi Leg Recliners; Collections. Today I bought a multimeter and all of your tests checked out. I have searched the internet trying to find someone that fixes electric recliners, but no luck. The middle recliner just stopped working. Amazon has them for less than $25: Oh I just saw you replied to this! If nothing at all happens when you press the switch… it’s your switch. I just wanted to say Thank You for sharing the information in this post. If they are loose, the motor itself will not work. Thanks Jeff. To learn more about the ways to appreciate the reviewer please visit Please help! The power foot rest was still working but not the power headrest. We recently bought a brand new Lazy Boy power recliner XRw Astor P 16519 from a Habitat for Humanity store to replace his broken down recliner. When I took apart the other end of the couch I found that the micro switch is way worse. I haven’t checked voltage yet. Unfortunately I have been unsuccessful at finding a replacement switch. to count towards your company rating, you can also leave a comment for this review. Southern Motion sofas and sectionals offer optional power recline and are all made in the USA. Hi, I honestly have no idea what make or brand my power recliner is. If it is a sofa with 2 recliners, there will be a “Y” splitter that will have plugs to give the other end power as well from the same transformer. The mechanisms are totally different, and there is no manufacturer who makes a conversion kit. I’m sure the motor is fine so what should I replace? Power light is illuminated green on the transformer and subsequent connections appear to be good. The light in the transformer is green. Their tech should be able to determine what is wrong, and find a resolution. Nothing I know of will convert a chair since the mechanisms are not universal. There is usually a power cord that goes from your outlet to a transformer. To make sure of this, you can plug in an appliance you know is working properly or a light to check whether the outlet you are using is actually working. All wires are connected and look good. [Velocity Power Recliner by Southern Motion] ★★On Sale Online★★ Velocity Power Recliner by Southern Motion [☀☀Low Prices☀☀]. You can find contact details for Southern Motion above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Most motors can be replaced in 10 minutes or so. When i press power controller wire very tightly against motor wire then only recliner start working but as soon as I leave it stop. (Btw, The opposite side of this same recliner works perfect). Thanks in advance. They will send a tech to do it. Thank you in advance! ( Log Out /  If the motor makes noise when you press the switch to close it, then the motor is the issue. I can’t think of any other reason that would cause the reclining function to not operate properly. I stop immediately when this happens. 2- Always plug these into a surge protector. hi, jerry.keller365@gmail.com. Then out of nowhere it will work. Southern Motion furniture brings attention to detail, comfort, and design together in a way unlike any other furniture manufacturer. Southern Motion Recalls “Wireless Power” Reclining Furniture Due to Fire Hazard × Important: CPSC Recall Remedy Notice Due to COVID-19. It would be best for you to schedule a service call with the retailer or a local repair technician to take a look at it. Make sure to look at the motor to see the manufacturer, and order the correct cord. Once you flip the recliner over, you simply remove the electrical plugs- and then the clevis pins. Here is the exact model we have, the recliner that is not working is the one that fits in the middle so it has no arms on either side. I have an extended warranty, but this is not covered. Southern Motion furniture is made in the USA and features premium craftsmanship. Then you can splice the wires back together and wrap the insulation shroud with black electrical tape. The motor seems to power a long threaded bar which moves a unit back and forward to operate the mechanism. Amazon.com: Southern Motion FS2900-2000 Sofa Recliner Lift Chair Switching Power Supply 29V: Furniture & Decor ... 5.0 out of 5 stars Fits and works as original. on-line looking has currently gone an extended way; it's modified the way shoppers and entrepreneurs do business nowadays. I checked out all the plugs on the recliner. If they did, it would probably be as expensive as a new recliner anyway- in addition to the labor you would provide in making the swap. light lights up on the two button wand . I am guessing that pressing the button on the control just completes this connection loop, and each button corresponds to a specific motor lead. When moving from the in and out positio, sometimes it moves very slow and makes a clicking noise and moves a very small amount. Before replacing any component, I usually will take the new (motor), and then then plug the power cord and remote cord into it before taking the old one out. Some buttons have a reset on them…. 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