When I press Home on my TCL remote it just takes me to a black screen - previously it would take me to a place where I could select apps and shows etc. Model 55R635. It was unplugged all night and cycling the power button before plugging it back in didn't work. WITH GREAT PICTURE QUALITY AND ROBUST FEATURES, THE TCL 6 … TCL 55" Class 6-Series 4K QLED Dolby Vision HDR Smart Roku TV - 55R635 In this video, we show you How to Restart Your TCL Roku TVWhile troubleshooting, you might be required to restart your TCL Roku TV. A lot of people have reported experiencing a black screen with the sound working. We're sorry to hear that! Thanks for the info. For reference, I have a 2018 TCL 6 series Roku 55in 4K tv and ive heard other TCLs and non TCLs have the issues. I also had this randomly happen a few weeks ago to my 2 year old TCL Roku TV. Hey, guys. Read reviews and buy TCL 43" Class 4-Series 4K UHD HDR Smart Roku TV – 43S435 at Target. Resetting didn't help. TCL Supporthttps://support.tclusa.com/contact-usPhone: 1-877-300-8837Hours: Monday - Friday 9AM to 12MN (EST)Saturday - Sunday 9Am to 6PM (EST). The TCL has a better picture and better smart HDTV system so it's a superior TV overall, but it's also a couple hundred dollars more expensive. The black contrast to the screen is so unbelievably good. What did help was turning the TV on, and letting the screen come back after 10-20 minutes. A deal this good on a TCL 4K HDR Roku TV is going to be hard to beat, even on Black Friday. Go ahead and reach out to TCL directly to see if they can help. I am amazed and very happy with this purchase. The new XL Collection will include 85” displays featuring performance levels for every kind of home theater. Question TCL 65S405 - Black Screen: Question My Sony TV screen went all black. Upon turning on the tv, it flashes "TCL ROKU 4K" (tried a factory reset and it didn't work) for like .2 seconds and THEN goes black. No problems since. My TCL tv keeps flashing black on and off. So I took a leap of faith and definitely not disappointed. You can still get some excellent Black Friday TV deals, but time is running out. Followed all hook-up instructions for the (ARC) and even a couple ... Smart blapunkt tv has sound but black screen bl: ... Facebook Twitter Reddit Tumblr WhatsApp Email Link. The screen went black, but there is still sound. Good Luck, New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. I wasn't able to call the warranty line because they are closed on Labor Day. Quantum Dot technology provides a full palette of rich colors, increasing the picture's vibrancy. Only way to fix is to unplug power from wall. I've been holding out for a while to get a larger TV and have heard a lot about the TCL 6 series. I tried to do the same with the windows 10 pc but that is not working. Worked for me. I performed factory reset per TCL’s instructions to no avail. I’ll definitely try that. Buy at B&H Photo I’m inclined to think there is some sort of issue with communication between the tv and the series X when switching to certain apps that apply HDR or a different refresh rate. That’s interesting. Also, parts are hard to come by. A few days of this (with the 'black screen' time reducing along the way) my tv now turns on normally. The popular TCL 4-Series, which I like a lot as an entry-level option, starts at a budget TV price of $230 for the 43-inch model. I've tried everything I've ready on multiple forums. It flashes the red "4K Roku TLC" still, but goes black after. "The TCL 6-Series is a wildly good TV that's poised to win over casual viewers and AV enthusiasts alike." I have this same problem except for one minor detail. I had gotten a PS5 last friday jan 29 2021 and before then those lines have never appeared. … A lot of people have reported experiencing a black screen with the sound working. It sounds like you may be encountering a hardware issue. Here’s our review of the best early TCL TV deals for Black Friday, featuring discounts on TCL 6-Series (55, 65, 75 inches), 8-Series (65, 75 inches) Roku TVs and more. The TCL 8-Series TV's mini-LED backlight display technology and Contrast Control Zones provide a high degree of precision, smoothness, uniformity, brightness, and illumination. Is this an LED issue? I also had this randomly happen a few weeks ago to my 2 year old TCL Roku TV. What did help was turning the TV on, and letting the screen come back after 10-20 minutes. I have a 2 yr old TCL Roku tv and it recently stopped working. Wanted to try everything I could before calling them tomorrow morning. The flash will also carry over to the home screen. Reset your TV. 55,990. I tried unplugging the tv. Above isn't a fix, it can be a pain to wait, and I might still have hardware issues in the long run. It's split into two categories – the S330 is based on the Android TV system and is available in 32in and 40in screen sizes, while the S325 is based on … I have this same problem except for one minor detail. It was easy. If so, the backlight has gone out. I had the same problem I bought this part TCL 4t-tcn550-cs15 T-con Board and fixed the problem but now after one tear my tv is doing same thing and I am going to buy same part is around $15-30 dollars on ebay. TV freezes during boot, resulting in a solid light. No picture when shining a flashlight, unfortunately. Posted by 2 years ago. Resetting didn't help. Enjoy the 75-inch TCL QLED 4K UHD TV screen that showcases brilliant blacks and captivating colors. Archived. The on light is lit just below the screen, but screen shows nothing, no start screen, just appears to be off, but for the shining white on light below screen. As TCL’s investments in big-screen TV production continue to deliver benefits to more customers, we’re not ready to stop with 65” and 75” TVs.